Returns Policy
We Are Human Too:
Being human means that we can make mistakes. With this in mind, we will try our hardest to make everything correct. However, we want to be up front and honest about our policies. So please take a moment and look over our policies to save you a headache later on, and please email us with any questions you may have.
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- Returns are accepted for up to 30 days from purchase for In-Store Purchases and up to 30 days from delivery for Online Purchases
- Any item labeled as clearance or discontinued is non-returnable.
- This INCLUDES season end clearance sales i.e. fall & Christmas
- Muliple, Bulk, or Quantity pricing is not included in this restriction.
- Defective or Damaged Upon Arrival Items are eligible for full refund .
- Return Shipping will be covered by us.
- Non-Defective or Damaged Items are eligible for a full refund
- Return Shipping is to be paid for by the customer/buyer
Christopher Cringle's also reserves the right to change prices without prior notice.
*All defective merchandise MUST BE RETURNED, we will not process a return without the original merchandise AND packaging. Sorry, no exceptions.*
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
08.09.25